100%
100% SOLUTION GUARANTEE
WITH MIDES QUALITY
100% SOLUTION
WARRANTY WITH
MIDES QUALITY
MIDES Healthcare Technologie GmbH in Graz has stood for the best quality and the latest technologies in the processing and repair of ultrasound probes and in the sale of ultrasound devices for around 25 years. With a team of around 100 experts, the widest range of repairs and the greatest repair expertise, we are the undisputed number 1 on the market. The MIDES innovation department is constantly working on the further development and optimization of processes in order to guarantee the highest quality and to save resources and electronic waste with the MIDES Green Deal. Thanks to our repair offers tailored to the probe life cycle and manufacturer independence, we find the right solution for every probe and offer our customers a 100% solution guarantee.
OUR
OUR MISSION
As an innovative service and trading company, we see ourselves as a “one-stop shop” in the ultrasound segment of medical technology. In this way, we make a significant contribution to the security of medical care and sustainability of our customers. For us, quality is our top priority and that is why we continually invest in the further development of our technology and know-how. MIDES not only helps to optimize medical technology, but we also make it more sustainable with our 3 paths to the circular economy (REPAIR, REUSE, REFURBISH).
The corporate philosophy of MIDES is based on the principle: “We make medicine greener.” According to this principle, with our 3 paths to the circular economy, we actively contribute to increasing sustainability in medical technology and avoiding electronic waste and waste of resources. With the MIDES Green Deal, uncomplicated, innovative and high-quality repairs and maintenance of refurbished by MIDES products go hand in hand with saving costs and resources. Repairing has many advantages and contributes to climate and environmental protection.
INNOVATION
BY MIDES
Thanks to our in-house innovation department with certified top technicians and close cooperation with experts from universities, we can guarantee the permanent expansion of our repair expertise as well as standardized and partially automated repair processes. Achieving the Quality Gates and MDR regulations is a top priority. We are constantly developing repair methods for ultrasound probes of all probe types and manufacturers and can offer new solutions, such as the mobile ultrasound probe “myMIDES” and the constantly growing range of refurbished by MIDES products.
COMPANY
MANAGEMENT
UNDER-
COMPANY
MANAGEMENT
Mag
Heiden-Gasteiner, MBA
Management (CEO)
Mag. Dagmar Heiden-Gasteiner, MBA took over the position of CEO of MIDES GmbH in Graz in February 2020. After studying business administration at the Karl-Franzens-University Graz and the Executive MBA course at the Danube University Krems in cooperation with Case Western University from 2003 to 2005, she worked as a board member/managing director, CFO and interim executive as well as a consultant at medium-sized companies such as Neuroth AG, Gaulhofer Industrie-Holding GmbH, Christof Industries, Saubermacher Dienstleistungs AG or BDI – BioEnergy International AG.
“Our broad service portfolio, innovative technologies and consideration of the probe life cycle enable us to offer the right solution for all of our customers and for every probe.”
Stephen Rieder
Head of Competence Center Repair
Stephen Rieder heads the probe repair competence center at MIDES. He brings helpful know-how through his electronic training and has been part of the company for more than 10 years. He has already worked in various departments, including as Head of Process and Quality Management.
Stephan took a leading role in the growth and further development of the repair processes for standard, TEE and 3D probes and now leads the team of around 35 technical experts.
“Every single employee is a very important wheel in the entire MIDES movement. With our highly qualified technicians and the concentrated MIDES know-how from over 20 years of repair experience, we always manage to find a customer-oriented solution".
Dipl. Ing. Werner
Thiemann, BSc.
Head of Competence Center Innovation
Dipl. Ing. Werner Thiemann, BSc. She heads the Innovation Competence Center at MIDES.
After studying at TU Graz, he started working as a technician in probe repair. After a short time, he took on the position of project manager and has been responsible for MIDES' innovation competence since 2020. The aim of the now eight-person team is to continually develop MIDES' repair expertise and expand the product portfolio.
“Together with my team, no task is too difficult for us. With creativity and enthusiasm, we find solutions where others would have given up long ago, thereby bringing more sustainability to medical technology.”
OUR HISTORY
Since 1995 - your experienced partner in the
Ultrasound segment of medical technology
2022
MIDES defines three paths to the circular economy: REPAIR, REUSE, REFURBISH. The MIDES Green Deal is launched.
2021
Introduction Refurbished by MIDES, MIDES team with 100 experts* guarantees 100% solution competence, start of the digital analysis form as the first step in digital order processing
2020
Partnerships with university institutions in Graz, competence and technology development
2019
Establishment of an own innovation department
Relocation to our new company headquarters with an area of approx. 3.300 m² and high-tech repair laboratories with industrial-grade probe repair
2017
2018
2017 - 2018
Internationalization, presence on 50 markets
2015
Allistro Capital acquires 100% of the shares in the Mides Group
2014
Winning the Styrian export prize
Winning the Primus Award for sustainability
2012
ISO 9001 & 13485 certified, MIDES was one of the first to market with these probe repair certifications
2008- 1996
2008
1996
Start of the ultrasonic probe repair and international market entry for probe repairs, basis for the largest showroom in Austria.
1995
Founding of a trading company for ultrasonic devices